Information about which data is processed on this website, for what purposes and which rights individuals have.
Personal data is processed only where necessary to provide the website, answer enquiries, prepare or perform a business relationship, comply with legal obligations or maintain system security.
The website is provided by Pressable, Inc. as a managed WordPress host. Dallas, Texas, USA has been selected as the primary origin server. Pressable also uses an international edge network to deliver website content efficiently.
When the website is accessed, data such as IP address, date and time, requested page, browser, operating system, referrer and status codes may be processed. This data is used to deliver the website, analyse errors and protect against attacks. Pressable states that log data is generally retained for up to 30 days.
Further information: Pressable Privacy Policy.
When you use a form, the information you enter is processed. This may include your name, salon or company, email address, location, business type, team size, selected consulting modules, preferred consulting format, timing details and message content.
Processing is carried out to handle your enquiry, communicate with you and, where applicable, prepare a proposal or consulting engagement. Mandatory fields should be limited to what is required for that purpose.
Emails sent to terranovasolutions@proton.me are processed to handle the communication. Proton Mail, a service of Proton AG in Switzerland, is used as the email provider. Depending on the sender’s email provider, transmission is not automatically end-to-end encrypted.
Please send particularly sensitive information only after agreeing on an appropriate secure communication channel.
This website stores technically necessary data locally in the browser, in particular the selected language and your cookie choice. This storage does not require consent, as it is necessary to operate the site.
Pages in the „Salon Business Wissen“ area and the ingredient lexicon may additionally include advertisements served by Google (Google AdSense). These advertisements and the associated cookies are only loaded if you actively select „Accept“ in the cookie banner. If you select „Essential only“, no advertising cookies are set and no advertising scripts are loaded. Google may process personal data such as IP address and usage behaviour, for example for ad delivery and fraud prevention, either as a processor or, depending on configuration, as an independent controller; processing in the USA is possible.
You can change your cookie choice at any time via the „Cookie settings“ link in the footer; it is stored locally in your browser and not transmitted to us. If additional WordPress plugins, analytics tools, embedded videos, maps or further marketing services are added in future, this privacy policy and the consent management mechanism must be updated accordingly before activation.
Enquiry data is retained only for as long as necessary to process the enquiry, support a possible engagement, comply with legal record-keeping duties or defend claims. General enquiries that are not pursued should be deleted regularly. Contract and accounting data may be retained for longer periods due to statutory obligations.
Recipients may include hosting, email, form, security and IT service providers where required for operation and subject to appropriate agreements.
Where the GDPR applies, individuals may in particular request access, rectification, erasure, restriction of processing, data portability and object to processing. Consent may be withdrawn at any time with future effect.
Requests to exercise these rights may be sent to terranovasolutions@proton.me. Individuals also have the right to lodge a complaint with a competent data protection supervisory authority.
No solely automated decision-making or profiling with legal or similarly significant effects is carried out.
TerraNova Salon Solutions LLC is based in the United States. When you contact the company, your information is therefore processed by a US company. The website also addresses interested parties outside the USA. The applicability of the GDPR and any obligation to appoint an EU representative must be assessed before launch.
Direct disclosure of information by an individual to a company in a third country must be distinguished from later transfers by engaged service providers. Any additional transfers by hosting, form or IT providers must be documented separately once those providers are selected.
Appropriate technical and organisational measures are intended to protect personal data against loss, misuse and unauthorised access. The measures will be adapted to the actual technical setup of the published website.
This privacy policy must be updated whenever functions, providers, plugins or legal requirements change.
Last updated: 14 July 2026